Changes with the HSN and QVC card!!!!!
- brendaknows
- 1 month ago
Posted in Forum: Talk Among Yourselves
If you have not already received a letter from Synchrony Bank you should be receiving one very shortly. Effective July 11,2024 anyone who receives a monthly paper statement will be charged $1.99.
I believe this is outrageous! NO other credit card company I have charges me a fee to receive paper statements.
Below are some of the reasons why I strongly encourage EVERYONE to contact HSN and QVC and make your voice heard. I myself spoke with a supervisor for over 20 minutes yesterday. I also requested since the telephone calls are recorded to have the senior management staff listen to it.
1) You are locked into paying a monthly charge for an extended time if you use up to 5 flex pays with any coupons or offers for discounts. The offers/coupons require that you put the payment on the HSN/QVC card to be entitled to them.
2) If Synchrony Bank is allowed to get away with this, I assure you other credit card companies will soon follow suit.
3) If you are reading this then you have access to a computer and email. But assist those who are customers of HSN/QVC who are not as tech savvy or have access to the internet. They NEED our help.
4) I use the convenience of a paper statement to keep accurate track of the due dates for credit card payments. The late fees will be raised up to a maximum of $41 and interest rates of 34.99%. Can anyone afford this? With receiving over 300 emails per day, the email giving me my statement may get overlooked.
Now is the time to make your voice heard before it is too late!
Sincerely,
Brenda
HSN Card/ Synchrony Bank
- DebS1952
- 03.07.24 8:01 PM
Synchrony will also arbitrarily close your accounts. I’ve been a HSN customer for over 15 years; just got a card within the last three years. I’ve always paid my balance down or sent more than minimum payment on time. Because of an unexpected kitchen replacement, I used more credit than usual but continued on time payments. My account was closed for among other reasons
“Lack Of Real Estate Secured Loan Information”. No one at Synchrony or the credit union can explain what that means. How do you close an account but can’t explain why?
Synchrony is not a good financial partner for HSN. They charge exorbitant interest rates, do not consider past/current payment history or have knowledgeable customer service reps. I’ve moved any remaining flex pays to another card and don’t plan to place another HSN/QVC order. Be very wary of Synchrony – they also service other retailers like Lowe’s and Mattress Firm.
flexpay denied, took my money anyway!
- DebS1952
- 12.21.23 2:21 AM
This may have something to do with Synchrony Bank. I’ve been a good HSN card holder for at least three years, 100% on time payment history, multiple double minimum payments made, have paid off card once, etc. On 12/17 I received an email advising my credit limit has been lowered leaving me with $45 during Christmas. The biggest issue is that lowering the credit limit also lowers my credit score.
Synchrony Bank is generating lots of complaints about treating loyal customers this way. It’s not illegal but it’s smarmy. I’m only one person, but I won’t be ordering from HSN or QVC anymore after more than 15 years. HSN/QVC have partnered with Synchrony and a company is judged by its choice of partners.
Merry Christmas and I hope you all get your money back in time to have the holiday you want.
Closed credit cards
- dwayneg8
- 10.15.22 2:37 PM
Posted in Forum: Customer Service
Closed credit cards synchrony bank did the same thing to me I was paid my payments on time I’ve received I open the cards like maybe a year and a half ago to two years and then on my QVC card they just went out and closed it out from under me didn’t even let me know I didn’t get a letter to like two weeks later saying they were closing it and then They lowered my HSN credit so anyway I am I’m paying them off and I’m not ever going to use them again I was never late on my payments and I think I was late once but it wasn’t even 30 days late so it’s bad business.
Synchrony closed my account without warning!
- spitfirecheri
- 06.12.20 2:05 PM
Posted in Forum: Talk Among Yourselves
I’ve had my HSN card now for over 4 years. I’ve spent multiple thousands of dollars with HSN. I have autopay set up but last month, for some reason didn’t go through so I made a single payment and thought everything was fine. I then received 2 letters from synchrony bank. One dates 5/25 informing me that the autopay payment didn’t go through and a second dated 5/27 informing me that they closed my account due to too many declined payments. Never in the 4 yrs I’ve had the card, have I had any other declined payments. They are always on time and payments are way more than the minimum amount due. I called and they couldn’t figure out why it was closed but said I need to make another payment and maybe when it posts, I can call back and they might reopen it. It’s already negatively showing up on my credit report as being closed by the creditor and I’ve been working so hard to get my credit to the point that it is now so I’m just angry. What is going on with this company? Is this the new norm now that they are under QVC?
Finally!
- JADiva
- 07.22.19 5:30 PM
My QVC card and my Evine card is Synchrony and I have had them for years with no problems. I believe the people who complain have credit issues late payment issues and that is why they do not like the card. They are not going too tell you or admit that online. when you close a credit card it lowers your credit score.
